One of the most frequent issues people encounter when purchasing a Sony TV is that their remote doesn’t work. While this can be frustrating for various reasons, there are some simple solutions to help get your remote working again.
The initial step is to check the batteries in your remote control. Dead batteries can cause your remote control not to respond to commands, so it’s best to replace them promptly.
Check the Batteries
If your Sony television remote isn’t functioning properly, it could be due to a weak battery, an unpaired button or even software issues. But these problems can usually be corrected with some simple troubleshooting steps.
First, inspect the batteries to make sure they are not corroded or dead. If so, remove them from the remote and replace with fresh ones, making sure to put them back according to their polarity (+ and -).
Next, carefully inspect the buttons on your remote to see if any are stuck or not working. If one button is broken, try pressing it again to see if it works again.
Your Sony remote control’s infrared (IR) signals must be able to reach the TV’s sensor in order for it to function correctly. If this isn’t possible, you may have to move your television to another location or adjust its position so that IR signals from the remote can reach it.
Another thing that may disrupt your IR signal is items near the TV, such as furniture or other objects. Try to keep these away from both your television and remote control rack if possible.
To test if your infrared remote is functioning properly, use your smartphone camera to look at the infrared light signals being sent from it. Press a button on your remote and watch what appears onscreen – if red lights flash simultaneously, that indicates the IR signal from your remote is working properly.
Finally, you can use the infrared feature of your smart phone to check if one of your remote’s buttons is jammed. The infrared sensor on your phone can pick up a signal from the IR sensor on the remote, so it’s essential that they remain connected.
After trying a few of these tips, your Sony television remote may be working again. If so, you can move forward to the next step and try re-syncing your remote with your television.
Check the IR Sensor
If your Sony television remote control is not functioning properly, it could be due to an IR sensor issue. These sensors are usually located on the left or right bottom corners of the television set and may need replacing or repair.
One of the most common causes of this issue is an object in front of the IR sensor. To verify if you’re receiving proper signal from your TV, try power cycling it and taking out any physical objects from this area.
You can also use the camera on your phone or any digital camera to check if an IR signal is being received by your TV’s IR sensor. If so, you should be able to see a light appear on screen when pressing buttons on the remote.
Another way to test this is by using a universal remote that works with most TV sets. If the remote does not function properly on your Sony Bravia TV, then there could be an issue with its IR sensor.
Additionally, test your IR sensor by pressing both the TV’s function button and channel button several times to guarantee its functionality. Do this without moving the television as moving it may cause it to lose connection with the remote.
If this doesn’t solve the issue, try re-syncing the IR sensor on your TV by pointing the remote at its IR sensor. This should resolve the issue.
Low energy light bulbs can interfere with IR signal, so it is best to turn off any lamps or other devices near your TV in order to prevent this. You should also check if there are other IR-controlled items such as remote control toys or IR repeaters nearby.
Finally, you can check to see if the IR sensors on your remote are defective by trying another device with the same batteries as your TV’s remote. If they still aren’t responding, then it may be necessary to replace the batteries in your remote.
Check the Connections
If your Sony TV remote isn’t responding, it could be due to a connection issue. Checking your connections can help identify and resolve this problem quickly and easily.
One of the most common issues that can cause your Sony remote to stop working is when it is not paired with your television. To resolve this issue, you will need to re-pair your remote with your television again.
Before anything else, remove all external devices or cables from the ports on your TV. Doing this will guarantee that nothing is blocking the infrared signal from your Sony TV.
Once all these items have been taken away, press the power button on your TV to see if that fixes the problem. Doing this should factory reset the television and hopefully resolve your issue.
If this doesn’t solve your problem, it could be time to replace the batteries on your remote control. These can become depleted from prolonged usage or exposure to static electricity.
One possible explanation for why your Sony TV remote may not work is if it has been moved too far from the television. Ideally, keep it within one meter of the television in order for its infrared signal to reach it properly.
Additionally, make sure nothing is interfering with your TV’s infrared signal by placing something between it and the remote. This could include plants on the stand, pictures in front of it, or anything nearby which could prevent proper reception from the remote.
You can test the connection between your TV and Sony TV by pressing the MIC button on your remote. This button is located at the top front side of your remote, and if there is an amber light in its status display, then there may be an issue with communication between both devices.
Check the Code
If your Sony TV remote isn’t functioning properly, it could be due to either hardware or software problems. A simple fix such as replacing batteries may suffice, or more complex troubleshooting will be needed in order to identify and resolve the source of the issue.
First, try replacing the batteries in your remote control. If that doesn’t solve the problem, you might need to replace both its circuit board and batteries as well. If unsure what steps to take, consult the reference guide for your TV for instructions.
Additionally, you must guarantee your TV is connected to the internet in order to stream content and other services. If you’re having trouble connecting, refer to our article How-to and Troubleshooting Internet Connections for further instructions.
Once the connection is verified, you can try checking the code of your Sony TV remote. Doing this is simple – press a specific button on the remote control which will cycle through several codes.
Before replacing the batteries on your TV remote, be sure to take out the old ones and wait a full minute before replacing them with new ones. Furthermore, ensure there are no obstructions blocking its sensor.
Another option is to power cycle your Sony TV and see if that helps. Doing this resets the TV, often leading to a working remote.
Finally, if your issue persists, check for updates to your television system’s software. If you own a smart TV, this requires regular updating as well.
If the above solutions didn’t solve your issues, you might need to visit a Sony store and purchase a new TV remote. If that doesn’t work, performing a factory reset on your Sony TV may also help restore its settings back to their defaults and should get your remote working again.