When using a Blink camera, it comes with its own sync module which helps transmit commands and network data to other devices.
However, sometimes your Sync Module might go offline. Here are a few solutions to help resolve the problem:
One of the most common causes is a weak wifi signal. If this is an issue for you, try moving your Sync Module closer to your router to boost its signal strength.
Power
If your Blink Sync module is offline, it could be due to an issue with its power supply. It could be that a cable, outlet or power adapter isn’t providing enough current for the device to function properly.
To fix this problem, power cycle your device and reconnect it again. Doing so will clear its cache and resolve any minor bugs or glitches causing it to go offline.
To do this, simply unplug the Sync Module from its power source and plug it back in after 20 seconds. You should now see a solid blue and green light on the device.
Another thing that could cause your Sync Module to go offline is being connected to an incorrect network. Without being properly connected, it won’t be able to receive signals from other devices using that WiFi network, so keeping it close to your router or modem is key for proper connection.
Switching the Band Channels of Your Wireless Network Can Be an Effective Solution for This Issue. Since Blink systems rely solely on the 2.4GHz band for communication, switching them to another Band may improve your connection and accelerate data transfer between devices.
If this doesn’t solve the problem, you can reset your Sync Module back to factory settings. Doing this may help fix any errors caused by incorrect configuration or internal glitches that are interfering with WiFi connectivity between the device and network.
The reset button on the Sync Module can be found either on its side or bottom. Use a paperclip or needle to press this button until you hear a click sound.
After reseting the device, it should reboot and display a solid green and solid blue light within 45 seconds. If not, check to ensure all lights are on before trying power cycling and resetting again.
If the Sync Module remains offline after taking these steps, there may be an issue with either your network or router. Check to see if you can adjust the Network Band/Channel and/or change the Blink Sync Module’s IP address to resolve the problem. If none of these solutions work for you, contact our Technical Support team for further assistance.
Network
The blink sync module is the brains behind your Blink security system, relaying network details and commands to all connected devices. It also offers local storage with up to 256 GB capacity, as well as connecting Blink cameras to the cloud server.
Furthermore, the Blink app gives users access to connected accessories via live feeds and notifications. Thus, it’s essential that the module be online and functioning correctly.
If your Sync module is offline, it won’t function properly and could indicate an issue with either your network connection or router. To resolve the problem, unplug the device and restart it.
One of the primary causes for the Sync module to go offline is an unstable or weak internet connection, but can also occur due to power outages or other hardware malfunctioning.
One potential solution to this issue is moving the device closer to your router and increasing its signal strength. You could also try power cycling the device, which will reset its memory and restore connectivity with your network.
Alternately, you can split your wi fi networks into two distinct ones. Most routers broadcast both 2.4 GHz and 5 GHz frequencies on the same SSID, so it’s best to separate them. If your router broadcasts both frequencies, use the 2.4 GHz band for your Sync module as well as any devices requiring low-powered wireless connections such as cameras or smart thermostats.
To add your Sync Module, begin by tapping Discover Device in the Blink app. It takes about 30 seconds for the lights on the device to flash blue and turn solid green.
Once you spot this light pattern, tap Join. The Blink app will then prompt you to select a system for your Sync Module to link with. Choose an existing system or create one if one doesn’t exist yet.
Once you select a system, the app will prompt you to plug in either your Sync Module or Mini Camera. Afterward, it will display either a blinking blue light pattern or steady green light pattern on your screen.
Blink App
When using a Blink camera, it’s essential to connect it to your WiFi network. This way, you can monitor your property from the app and receive alerts on your phone when someone gets too close or knocks at your door.
The Blink App is available for both iOS and Android devices, providing a fast and effortless way to set up your security cameras and manage Blink products from a Mac or PC.
First, create a Blink account on either your smartphone or computer. After that is done, add your Blink cameras to the app and begin using them immediately.
Another excellent feature of the Blink app is its compatibility with Amazon Alexa, allowing you to play music or announce when someone approaches your front door. Plus, with this intuitive control system, you don’t even need to leave your couch to see what’s going on!
You can watch your Blink footage on a PC using an emulator. Bluestacks App Player or NOX player are both simple to install and will allow you to view your blink security cameras directly on the computer. Furthermore, these programs enable multiple instances of the software – ideal if you have several cameras located at different locations but don’t want to log into each one individually all the time.
A Sync Module may become offline, meaning it is unable to communicate with your devices. This usually occurs when Wi-Fi signal quality is poor but could also be due to other causes.
Resetting the Sync Module may resolve this problem, though it may take up to 20 seconds for it to reboot and come online again. Doing so should erase any internal glitches preventing communication with other parts of your Blink system.
If none of these methods resolve the problem, contact Blink support for assistance. They’ll help troubleshoot and provide advice on how to resolve it. Alternatively, power cycling your Sync Module may clear up any caches that could be causing the issue.
Router
The router is a device that links all your home’s devices together. It sends data between computers and other devices using internet protocol packets, while consulting a routing table to prepare and refresh packets as necessary. Furthermore, it uses routing protocol to ensure no network traffic gets out of hand.
When communicating with a remote computer, your device sends an IP packet to the router. The router then compares the IP address in the destination field of the packet with entries in its routing table and forwarded it on to a host that had matching IP address.
Routers can be employed for both WAN and LAN communication, with LANs typically having more users than WANs. They have the capacity to limit data transfer between computers by configuring them to give specific hosts only access to certain types of information.
If your router has settings that need backing up or resetting, be sure to perform a factory reset of the device. The process for doing this depends on which model of router you have.
Once you’ve done that, restart the router to see if that fixes the issue. After it is back online, try reconnecting your Blink sync module to it once more.
Another potential cause for the Blink Sync Module going offline could be an unstable WiFi connection. To test this out, connect your phone or laptop to the same WiFi network and try browsing the internet on it; if webpages open slowly or don’t load at all, then your internet may be to blame.
Another possible reason your Sync Module might be offline is if it’s using a different Wi-Fi band than your router. This is common with routers with dual network frequency capabilities (2.4GHz and 5.0GHz).
If your router’s frequency is set to the 5GHz band, changing it to 2.4GHz can solve this issue. Simply open the router portal and select the Wireless tab. Next, click Channels and choose a channel more compatible with your device.