If you’re trying to use the Blink Sync Module, but you keep getting an offline reconnect error, there are some things you can do to try to fix the problem. This includes reseting your router, connecting to a Wi-Fi mesh or booster, and using the app to troubleshoot.
Troubleshooting from the app
When your Blink Sync Module gets offline and does not reconnect, you can try troubleshooting through the Blink app. This may fix the problem, though you can also contact customer service.
Blink sync modules use low frequency radio waves to send commands to cameras. If there is no WiFi signal, this will not work. For this reason, your Blink camera may shut down.
You can check if your Sync Module is connected to a wireless network by checking the LED lights on the device. The device will show a red light if there is no connection. It will flash a solid blue and green light if it is connected.
Your router or modem will need to be rebooted. In the meantime, you can connect another device to your network to check if the connection is still good.
Another option is to move the Sync Module to a different location. To do this, you can unplug the device and power it up again.
If your Sync Module is still not able to connect, you can try a reset. Press the reset button on the side of the device for at least five seconds. After ten or twenty seconds, you should see the Sync Module flashing blue and green.
If your Blink Sync Module is still not working, you can attempt to connect it to another wireless network. If this does not work, you may need to add a 2.4 GHz network to your router.
If you are still experiencing problems with your Blink Sync Module, you may need to do a factory reset. Factory resets are available through the Blink support team. However, this will erase all of your saved data.
Troubleshooting from a router or modem
When your internet connection isn’t working properly, troubleshooting your router and modem is the next logical step. If you’ve been noticing frequent connectivity issues, you may need to replace your device or have your ISP check it out.
Your home’s internet connection can be housed in a variety of places, from an enclosure to the side of your house. Depending on your setup, it could be directly connected to your modem, or it could be through another device.
Usually, the first step in troubleshooting your router or modem is to try restarting it. This will help clear up any cached data and processes.
Another way to test your connection is to plug an ethernet cable into your modem and your computer. You should be able to see the ethernet icon, which is usually a box with a line striking through it.
The internet connection light on your modem can also be useful. It should be a solid green color, and should indicate that your internet connection is up and running.
However, if your router isn’t showing any lights at all, it may be malfunctioning. There are several reasons why a modem might not show any lights. Among them are overheating, a damaged power adapter, or a malfunctioning power strip.
Your modem should also have a power icon. Most models have one, which is used to indicate that the modem is powered on and ready for use.
Some modems even have a USB icon. This can be helpful when you want to pair a USB device with your computer.
Depending on your model, you might have a globe or Wi-Fi icon. These should be visible while your modem is establishing a connection.
Resetting a router or modem
If your Blink Sync Module has lost its connection to your router, you may want to reset it to get it back online. The easiest way to do this is by power cycling the device. But, this may not be a solution for all users, so you can try to reset the router itself.
To begin with, you’ll want to connect the Sync Module to the Wi-Fi network you want to connect it to. You’ll also need to plug in a power source.
Once the Sync Module is connected to the Wi-Fi network, you can then start syncing it to the Blink app. When this happens, the Sync Module will start sending information to the cameras, via low frequency radio waves.
After a few minutes, you’ll see a solid green and blue light on your Sync Module. This means that the device is connected to your router. If you don’t see the lights, you might have a faulty Sync Module.
You can also check if your Network is stable by running a speed test. You can do this by going to the router’s portal or by using the Blink app.
Another problem that might be causing your Sync Module to lose connectivity is a bad wireless network signal. If your wireless network is too weak, your Sync Module might not receive enough power to function properly.
Sometimes, you can fix this issue by simply plugging in the device and turning it on. It might take a few seconds, but it’s the quickest and easiest solution.
If your Sync Module still doesn’t connect to the Internet, you might have a faulty SSID or IP address. You can change the SSID and IP to a new one, but you’ll need to do this through your router’s settings.
Connecting to a Wi-Fi mesh or booster
If your Blink Sync Module is offline, there are some things you can do. You can either try to re-connect the module to your router, reboot it, or reconnect via a separate hotspot connection. In addition, you can also contact your ISP to troubleshoot the problem.
If your Sync Module is offline, it is possible that the module is using the wrong Wi-Fi password or that the battery is not generating enough power. These issues can be resolved by power cycling the device.
Connecting the Blink Sync Module to a 2.4GHz network is essential to the proper functioning of the device. This frequency allows for a stable wireless hotspot. However, you should avoid using your router’s 5Ghz frequency. Alternatively, you can set the router to run only on the 2.4GHz band.
Using a Wi-Fi booster can improve the signal strength of your router. However, you should only use a Booster or Extender that has been designed specifically for your needs.
To connect your Blink Sync Module to your router, you must first select the same Wi-Fi network as your other devices. Once you have done so, you can select the Join button to connect.
You can also try setting up a mesh Wi-Fi to enhance weak signal strength. A mesh Wi-Fi is a network of several nodes that communicate with each other to distribute the radio signal further than any single node can.
The Sync Module is the brain of your system. Your module should be placed within close range of your Wi-Fi router. Some poor locations include behind a television or a closed cabinet. Ideally, the module should be in the “Man-in-the-Middle” position.
When the Sync Module is off, it will display an Offline banner on the Blink app. You can click on the Offline banner to see some steps you can take to fix the issue.
Troubleshooting from the camera application
If your Blink camera has no internet connection, there are several things you can do to fix the problem. The first is to check your router’s settings. Your router may need to be restarted.
Secondly, you can try power cycling your Sync Module. This is a more efficient solution than refreshing it, since it depletes static charges.
Finally, you can also check the signal strength of your Wi-Fi network. To do this, you can use the Blink app. You will see a blue or green light that indicates whether your camera is connected to the Wi-Fi network.
A red light means that the camera is not connected. If the blue or green light is blinking, the issue is probably connectivity related. Try moving the module closer to the camera. It could be that the distance between the device and the router is too large.
One of the most common causes of an offline camera is a poor wireless connection. Ensure that you’re using a Wi-Fi network that’s reliable.
If you’re having trouble connecting to your Wi-Fi, you can reset the Blink Sync Module to get back online. You’ll need to follow the steps outlined on the Sync Module Offline screen in the Blink app.
Once you’ve successfully reset the Sync Module, you can configure your camera again. After a few minutes, you should be able to connect to the Sync Module.
The Sync Module is an essential component of the Blink Camera. It transmits data to the Blink servers and then generates commands to the Blink application. When the module is not working properly, the application will not be able to access the camera.
The Sync Module is a great way to control your Blink Camera and to get a secure wireless connection. However, problems with your Sync Module can be caused by a number of issues.