When you invest in a Sony TV, you expect it to perform its task efficiently and provide top-of-the-line features. Unfortunately, even these expensive gadgets are susceptible to malfunctions like any other electronics.
If your Sony TV is on but you can’t hear anything, it could be due to an issue with audio settings or damaged cables. To fix this problem, try resetting the TV back to its factory default settings.
Check the Volume
When your Sony TV’s volume isn’t working properly, it can be a frustrating experience. Fortunately, there are several steps you can take to resolve the problem quickly and easily.
First, check that the volume on your TV is turned up and not muted. If it is, there may be an issue with either the volume button or board inside of it; this could be caused by either a loose plastic actuator that’s stuck in place or broken cable.
Next, unplug your TV from the wall and wait around 60 seconds before plugging it back in. This should resolve any minor software glitches that might be causing the issue.
If this doesn’t solve the issue, further troubleshooting steps may be required. These could include resetting all sound settings on your television and connecting all devices directly to its audio jack or changing its output from external speakers to internal ones.
Finally, you can restore the audio settings on your TV to factory defaults by pressing and holding both POWER and VOLUME DOWN buttons simultaneously for two seconds or thirty seconds (depending on which model).
You can reset the settings on your remote control by pressing the Menu button. This will display a menu with options for changing volume and sound levels, among other things.
Generally speaking, audio settings on TVs will be similar across brands but it’s best to consult the manufacturer first for specific tips and recommendations before trying any fixes. You may find information on their website regarding how to adjust the sound for your model; Sony Bravia televisions even have a Steady Sound feature which adjusts the volume during commercials so there are no distractions during breaks in programming. You also have the option to manually adjust volume within your television’s sound settings if desired.
Check the Remote
If your Sony TV is lacking sound, first check the remote to see if that’s causing the issue. If your remote has a voice remote, make sure it is activated and you can hear its voice before trying to control other appliances such as television or audio devices with it.
If your wireless speakers or headphones don’t work, it could be an issue with their connection to your television. Make sure they’re connected and set for playback on the television speakers; some modern televisions even have a menu option to switch the output; try switching that on and seeing if that helps.
It is also wise to inspect all cables connecting your television to other devices in your home. These could range from video game systems and AV receivers, all the way up to a soundbar. If any of these are malfunctioning or interfering with sound quality on your television, either replace them or troubleshoot the device until it is resolved.
One common cause of Sony TVs with no sound is a damaged or malfunctioning television itself. If this is the case, contact Sony customer support and request assistance.
A factory reset on your Sony TV may help solve this problem. If the television still won’t boot up after a reset, it could be because the software onboard is outdated and causing various issues with sound quality and functionality. Running an outdated version of software on Sony televisions can lead to various issues with performance and reliability; including no sound.
One thing to be mindful of with factory resets is that they delete all custom settings and configurations on your TV, so you must re-install them after the reset is complete. Nevertheless, it’s a relatively straightforward and efficient solution for solving the problem.
Another potential solution if your TV lacks sound is disabling software updates. To do this, navigate to Settings on your TV, select Remotes & Accessories then Software Update from the list of options.
Check the Audio Jack
Your Sony TV’s audio jack is located at the back right of the device and usually offers both analog and digital connections for connecting headphones or other audio devices. Additionally, this port can be used to connect a set-top box or other video source that supports ARC (audio return channel) audio signals as well.
Before connecting your audio device to your television, double check that everything works properly. Make sure the jack is fully inserted and that the cable is securely connected to the television; otherwise, sound issues may arise with Sony televisions.
Many small televisions and monitors come with a headphone jack for connecting headphones, so it is wise to check whether one is present on yours. If in doubt, consult the manual to see if it is included or not.
If your TV lacks a headphone jack, Bluetooth can be used to connect external headphones. To use Bluetooth with your television, you need a device with both Bluetooth connectivity and transmitter – such as a smartphone or tablet that supports this technology. If so, that device acts as both the receiver and transmitter for the connection.
Once your Bluetooth device is charged, plug it into the headphone jack on your TV and select the Headphone/Audio Out setting on its remote control. You can change this setting through either the Settings menu on the TV or by accessing its Quick Settings screen on the remote control.
Once you’re satisfied with the settings, click Save. This process may take a few seconds to complete, but should resolve most audio problems on your Sony TV.
Another common issue that could cause no sound on your Sony TV is that the device isn’t detecting your headphones. This could be caused by faulty headphones or ones not fully inserted into the audio jack. If you’re uncertain what’s causing the problem, try connecting your headphones to another device before trying them on your television.
Factory Reset
If your Sony TV isn’t functioning optimally, consider performing a factory reset. This simple fix can help address sound and other issues on the device quickly and easily.
First, ensure your TV is turned off completely. This can easily be done with the press of the power button on your remote, but it’s also wise to take the time to unplug your Sony TV from its wall socket. Doing so will drain any residual power and should allow it to “soft reset” itself after some time.
Once you’ve located the buttons on your TV (which may vary depending on model), press and hold both Volume Down and Power simultaneously until your television reconnects to power again.
Most sound issues will be solved with this fix, but if not, other fixes may be necessary. If your media device is malfunctioning, try swapping its speaker output to your internal speakers to see if that helps.
If the issue persists, you may need to check for software updates or reset the sound settings on your TV. While these can often resolve common sound problems, it’s essential that you keep your television’s software up-to-date and download any available upgrades right away.
Your Sony Bravia smart TV remote can easily restore your television’s audio and sound settings back to their original state by clearing any personal or extra applications you’ve added.
It’s wise to remember that any Wi-Fi network passwords, Google account credentials and downloaded applications will be lost if you don’t take these precautions; thus, someone else may need to complete this step for you.
Finally, if all else fails, you can perform a hard factory reset on your Sony Bravia TV to restore it back to factory default. Be aware that this will delete all data and settings so be sure to back up any crucial information beforehand!